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I expect some big changes are in order under Buffett's influence.


In a radio interview this morning the father said he didn't want money, just an apology or "we're sorry". Instead he got a legal letter and money.  The radio station then phoned and was told the communications person was no longer there and was directed to the U.S. head office which said 'send in the product'. The product had been sent already long ago.  :-) 


Right now Heinz comes across as a big bureaucratic company disassociated with their front lines and sitting ready to trash their own brand franchise.



Cockroach found in Alpha-Getti spells frustration for Edmonton-area family

'I looked at it, and I put it back and went, Mom what is this?’

CBC News Posted: Apr 23, 2015 11:36 AM MT Last Updated: Apr 23, 2015 2:02 PM MT



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Well, as Buffett has said:


"In the world of business, bad news often surfaces serially: You see a cockroach in your kitchen; as the days go by, you meet his relatives."


Perhaps Heinz took his teaching a bit literally.



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