Thanks, I had overlooked the obvious, franchising agreements. When something has been there all the time, I guess I tended not to think of how they came to be there. Was looking at it from a straight wholesaler, retailer relationship. But yeah " factory trained technicians".
Not much in them as far as investment right now though. Amazing how the brand loyalty among individuals, heck even whole families has disappeared from what it was 20-30 yrs ago.
Dan