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*Visa makes digital payments easier with digital wallet


Ben Graham
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Coming this fall, your digital wallet.

 

Visa wants to make digital payments easier. So it is developing a digital wallet that integrates all your financial information. You can make payments with the swipe of a button. You'll also receive security alerts and notices of sales. And it is accessible on any computer, smartphone or tablet. Will it become your next wallet? Watch and decide for yourself.

 

Watch 2 min. video:    http://www.tvkim.com/watch/964/kims-picks-coming-this-fall-your-digital-wallet

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  • 2 weeks later...

Sounds like they also may have a way to significantly reduce fraud. I presume the online photo is verified during enrollment and it would be viewed during a transaction. The device could replace my debit card, which I use a lot around town...but not online.

 

I don't know enough about the cell phone transactions that are coming - They may be ok, but what if you lose you phone, etc...

 

 

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They may be ok, but what if you lose you phone, etc...

 

 

What if you lose your wallet?

 

Phone payments will most likely function similarly to debit cards where you have to enter a pin # to verify the transaction.

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Guest VAL9000

Phone payments will most likely function similarly to debit cards where you have to enter a pin # to verify the transaction.

Interesting tidbit, this is known as a two-factor authentication model.  It combines something you have (your phone) with something you know (your pin).  RSA security tags, debit cards, and even credit cards (your signature is what you know) are all based on the same model.  Using a photo to confirm your identity with the retailer would be considered a third factor ("something you are"), so there is potential for phone-based payments to be significantly more secure than traditional payment systems.

 

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Increased security would be welcomed...I recently had my debit card compromised. Have no idea how someone got it, but they also hit my daughter's debit card. Neither of us use it online. I'm thinking the institution got hit somehow...

 

I've not understood why credit card companies don't ask for a PIN or something besides the three numbers on the back of the card.  For my signature I write "please ask for photo ID" -- hoping it will at least slow someone down if I lose my card, but it doesn't do anything for online transactions. The industry must be losing billions to fraud!

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from The Times today (UK Based newspaper)

 

"Mobile Banking: JP Morgan Chase, Bank of America and Wells Fargo have begun a service - clearXchange - that enables cusomters to move funds directly from their current accounts to another person's account using an email address or mobile number."

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A potential problem with using your phone as a wallet that I've yet to hear anyone mention yes is phone battery life. What happens if you are out without any credit cards or cash, and only have your phone, and your smartphone battery dies?

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A potential problem with using your phone as a wallet that I've yet to hear anyone mention yes is phone battery life. What happens if you are out without any credit cards or cash, and only have your phone, and your smartphone battery dies?

 

maybe they could develop a universal charger, so if out run out of power the store could let you plug into their charger

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  • 5 months later...

With Card Case, Square launches hands free payments on iPhone

By Ryan Kim Nov. 2, 2011, 7:00am PT

 

Square is making its Card Case digital wallet app hands-free, enabling users to walk into a store and pay without ever pulling out their smartphone. They just say their name and order.

 

With Card Case version 1.1 for iPhone, users will be able to automatically open a tab with a participating merchant just by walking into their location after opting in with that merchant. Using iOS 5′s geo-fencing capabilities, Square’s card case app can automatically establish a user’s presence when they’re within 100 meters of a location, letting a merchant see them and their face on their Square register iPad app. Users used to have to launch their card case app and open up a tab with a merchant to begin a transaction.

 

On the business side, nothing changes. Merchants confirm a customer by face and ring them up with a receipt sent to the user. The money is pulled from a credit card or debit card loaded up on the Card Case app. It’s another sign of progress from Square, which is now up to 800,000 customers using its products. Although details weren’t shared at the time, Keith Rabois, COO of Square had shared at GigaOM’s Mobilize conference that the company had some big updates coming before the end of the year.

 

Hands-free payments is not a blockbuster feature by itself but it shows that Square is working on perfecting the entire consumer experience, not just improving the actual transaction. I think that’s a smart move because the novelty of mobile payments gets old. What matters is strengthening that relationship between consumers and merchants. This is one way to do it: By helping ease the buying process and fostering more face-to-face communication between business owners and their customers.

 

    “This is truly the most seamless way to pay,” said Megan Quinn, director of products for Square. “It becomes more about the interaction between customer and merchant and that relationship rather than the actual act of the payments.  We want to make payments fade away. People don’t appreciate that; they enjoy making a purchase and feeling like a regular at places they shop.”

 

Square’s Card Case, which first launched in May with 50 merchants and opened up in late August to all businesses, is now up to 20,000 merchant locations nationwide. The latest Card Case update for iPhone is also gaining other improvements including an enhanced directory of merchants. Users can now browse by “featured” and “nearby” merchants. Merchant cards, the pages for merchants inside the card case, now feature more information like an expanded merchant bio, click-to-call options and specials and sell-out updates. There’s also Twitter integration so users can check out a merchant’s Twitter stream and see what people are saying on Twitter about that business. Square is also working on updating the Android version of card case with these new features.

 

I think the improvements to Card Case is a nice step and it shows where Square needs to go. Square should continue to foster that relationship between users and merchants by making it easier for merchants to reward loyalty. Right now, merchants have to keep track of how many times a user makes a purchase. But it would be good to create an automatic punch card-like system to reward customers after a set number of visits or after purchasing a certain amount.

 

It would also be helpful to allow people to now just browse menus from their card case but order from there, even ordering before they physically arrive in the store. Quinn tells me the company is looking at all kinds of ways to make the purchase system more seamless.

 

Square’s Card Case still needs to get accepted at more locations to really gain traction. Right now, I only see a handful of places within a mile of me in New York. But overall, I like what Square is saying. I don’t think payments by themselves are inherently interesting over the long haul. It’s about creating a better overall experience for consumers and providing more data along with acquisition and loyalty tools for merchants. I think the best next-generation payment systems and digital wallets will combine not only ease of use but all these extra features including smart offers and personalization. That’s when payments becomes powerful because it builds upon a relationship that goes deeper than the swapping of money for goods or services.

 

http://gigaom.com/2011/11/02/with-card-case-square-launches-hands-free-payments-on-iphone/?utm_source=GigaOM+Daily+Newsletters&utm_campaign=63e43492c9-c%3Amob%2Ctec%2Cvid+d%3A11-02&utm_medium=email

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