If they didn't see it coming they lived with zero empathy since 2014. What was done since NATO vassalized Ukraine in 2014 to the Russian culture's in the east was horrendous and couldn't stand.
I was disappointed that Putin waited as long as he did. He though he could negotiate with the untrustworthy imperialists (NATO). Hopefully Trump does something major (like discontinue NATO, but I doubt he will as it gives the US a lot of power).