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Great article! Thanks for sharing.


Shetty shows a similar line of thinking exposed by Atul Gawande. The heart surgery high volume approach shows the benefits of specialization similar to the example of the hernia operation center in Canada.


"Japanese companies reinvented the process of making cars. That's what we're doing in health

care," Dr. Shetty says. "What health care needs is process innovation, not product innovation."


A great sign for the future of healthcare for us all!

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