LC Posted January 13, 2013 Posted January 13, 2013 Whether I am looking to invest in a "quality" business, or I am examining a company which claims to compete in the marketplace on quality, I came across this as a checklist to define what exactly I mean by quality. http://lssacademy.com/2008/05/28/8-dimensions-of-quality/ Edit: I should say, it's nothing really groundbreaking but it does provide a precise breakdown of the factors which make up "quality".
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